Desk Assistant

Job Description:

A desk assistant provides information, support and services to residents. These functions are varied and extensive. Some responsibilities include:

• Being a resource person about the department and the University
• Sorting and distributing mail
• Managing cash funds appropriately
• Communicating with students, parents and University staff
• Strong administrative skills and attention to detail
• Be a self-starter, dependable, creative and able to multi-task
• Availability to train/work before and after hall opening and vacation periods
• Ability to maintain confidentiality and manage confidential information appropriately
• Exceptional customer service skills
• Ability to schedule working hours Monday-Friday between 8am and Midnight
• Experience in a customer service or office setting is preferred, but not required
• Knowledge of the University environment and resources
• Awareness of residence hall policies and procedures

A desk assistant works closely with the Residence Life Services Supervisor (RLSS) in the complex to develop a cohesive team that serves students.

Employment Period: Semester, year, summer

Starting Wage: $7.00

Web application available? No

Date of notification: On-going. Desk assistants are generally hired during the spring for the following academic year. Openings are based on need in each complex.

Hiring process: Application and interview

Notes:

• A one year commitment (possibly including summer) is appreciated to facilitate adequate job continuity.
• Full-time work may be available in the summer (in Selleck, The Courtyards and The Village).

Who To Contact:

Velma Janzen Selleck/Kauffman vjanzen2@unl.edu 472-1078 Selleck Desk		Marian Coleman Abel/Sandoz mcoleman1@unl.edu 472-1014 Abel Desk
Sandy Behrend Burr/Fedde/Love sbehrend2@unl.edu 472-1089 Burr Desk		Kara Fintel HSS/The Village kfintel2@unl.edu 472-1066 HSS FSB #111
Lola Young CPNH/Courtyards lyoung5@unl.edu 472-1047 Neihardt Desk