Job Description
Desk Assistants (DAs) are a general hub of knowledge in Housing and help to address questions or issues that come up. Desk Assistants must have a high degree of integrity and display a continuous commitment to customer service in the residence halls. The ability to interact with a variety of students, faculty, Housing staff, peers, shareholders, and campus guests is necessary for success in the position. The ability to demonstrate patience, initiative, and problem solving are integral to this campus position.
- Assisting with hall opening and closing
- Greet and assist individuals with questions/concerns
- Check out equipment and games
- Providing room lockout services, complete room moves, process mail and packages
- Help with projects and tasks as needed
Position Benefits
Desk assistants are important team members, working at hall front desks, providing services and information to students living in the residence halls. This flexible position is perfect for students with busy lives. Students gain work experience developing skills employers value.
- Work in a fun environment and meet new friends
- Learn about campus resources and activities
- Build connections for future opportunities and experiences
- Opportunities for leadership advancement
- Flexible schedule that fits around your schedule in three-hour shifts
- Move in early to the residence halls at no additional cost
A desk assistant works closely with the Student Services Manager (SSM) in the complex to develop a cohesive team that serves students.
Job Details
Starting wage: $12.25 per hour (daytime), $13.25 (nights)
Date of notification: On-going. Desk assistants are generally hired during the spring for the following academic year. Openings are based on need in each complex.
Hiring process: Application and interview
Timeline
Desk assistant interviews are completed in April for the following academic year. Successful candidates are notified via email by May. If hired, work begins in August.
You're welcome to fill out an application for a future position. You'll be placed on the waitlist. The hiring committee reviews applications throughout the year and will contact you if you're selected for an interview.
Position Notes
- Residence hall front desks are open on holidays, during breaks, weekdays, weeknights, overnights, and weekends. Ideal candidates are available to work a combination of different hours.
- New desk assistants must complete an interview, accept an offer, complete a payroll appointment, and do two paid training shifts plus a new desk assistant training (4 hours) with a professional staff.
Apply Today
Apply for a desk assistant position here.
Questions?
Mollie Rappl
Assistant Director of Student Services
mrappl2@unl.edu