Employment Position – Desk Assistant

Job Description:

A desk assistant provides information, support and services to residents. These functions are varied and extensive. Some responsibilities include:

  • Being a resource person about the department and the university
  • Sorting and distributing mail
  • Managing cash funds appropriately
  • Communicating with students, parents and university staff
  • Strong administrative skills and attention to detail
  • Be a self-starter, dependable, creative and able to multi-task
  • Availability to train/work before and after hall opening and vacation periods
  • Ability to maintain confidentiality and manage confidential information appropriately
  • Exceptional customer service skills
  • Ability to schedule working hours daily between 8 a.m. and midnight
  • Experience in a customer service or office setting is preferred, but not required
  • Knowledge of the university environment and resources
  • Awareness of residence hall policies and procedures

A desk assistant works closely with the Residence Life Services Supervisor (RLSS) in the complex to develop a cohesive team that serves students.


  • A one year commitment (possibly including summer) is appreciated to facilitate adequate job continuity.
  • Full-time work may be available in the summer (in Selleck and The Courtyards).

Job Details:

Employment Period: Semester, year, summer

Starting Wage: $9.40 an hour

Interested students should email their resume to the contact person listed below, based on the complex they want to work in.

Date of notification: On-going. Desk assistants are generally hired during the spring for the following academic year. Openings are based on need in each complex.

Hiring process: Application and interview

Who To Contact:

Marian Coleman
Abel Desk
Elizabeth Arthur
HSS/The Village
Smith Desk
Amanda Orr
Massengale Desk
Sharity Czolgos
Knoll/University/Courtyards/Eastside Suites
University Suites Desk