Employment Position – Desk Assistant

Job Description:

A desk assistant provides information, support and services to residents. These functions are varied and extensive. Some responsibilities include:

• Being a resource person about the department and the university
• Sorting and distributing mail
• Managing cash funds appropriately
• Communicating with students, parents and university staff
• Strong administrative skills and attention to detail
• Be a self-starter, dependable, creative and able to multi-task
• Availability to train/work before and after hall opening and vacation periods
• Ability to maintain confidentiality and manage confidential information appropriately
• Exceptional customer service skills
• Ability to schedule working hours daily between 8 a.m. and midnight
• Experience in a customer service or office setting is preferred, but not required
• Knowledge of the university environment and resources
• Awareness of residence hall policies and procedures

A desk assistant works closely with the Residence Life Services Supervisor (RLSS) in the complex to develop a cohesive team that serves students.

Notes:

• A one year commitment (possibly including summer) is appreciated to facilitate adequate job continuity.
• Full-time work may be available in the summer (in Selleck and The Courtyards).

Who To Contact: